At PIXL, we specialize in high-quality custom acrylic products, including standees, keychains, stickers, fridge magnets, and interactive items. We offer OEM/ODM services to help businesses create unique, branded merchandise tailored to their needs.
To place a custom order, simply contact us with your design or product idea. Our team will work closely with you to bring your vision to life, providing you with mock-ups, pricing, and production timelines for your approval before proceeding.
Production times vary depending on the complexity of your order and the quantity requested. Generally, it takes 7-14 business days for production. Custom orders with unique designs may require additional time, which will be communicated during the planning phase.
Yes, we offer international shipping to various countries. Shipping times and costs depend on the destination, package size, and shipping method. We'll provide you with a shipping quote during the order process, and tracking information once your order is dispatched.
We offer a 30-day return policy for defective or damaged items. To initiate a return, please contact our customer service team within 30 days of receiving the product, providing your order details and images of the issue. Non-customized products are eligible for returns in unused condition.
You can reach our customer support team by email or through our live chat on the website. We are available Monday to Friday and will respond to all inquiries promptly.
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